FeedbackDirect
  • Feedback Direct is a insight6-developed application which allows a fast response from your customer’s.  Clients use Feedback Direct to track the customer’s sentiment during their experience through a text or emailed link, or via an app with your branding
  • Allow your customers to feed back at any time
  • Link the feedback to a team member or department
  • Benchmark service standards across your team
  • Tailor the nature of the feedback
Examples
  • A Law Firm uses the app to receive regular ongoing client feedback
  • Alarm installation company tracks the customer’s feelings during installation and after-service experience
  • A field marketing business uses the app to track the sentiments of its field team
  • A marketing business receives consistent feedback from all it’s customer’s on a regular basis

What Do I Do Now?

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