We like to ensure that our clients have the ability to receive 360-degree feedback.
To enable this we have developed online surveys to allow your customers and staff to feedback to you directly.
Customer and Staff Surveys
Online Surveys | Face to Face Surveys | Phone Surveys
How it works
- Understand your needs
- Develop a questionnaire
- Pilot and test the questionnaire
- Online to your customers
- Final report within 24 hours of survey deadline
- Work with you to develop actions.
What our clients say...
“An excellent, easy process. The Regional Director worked with us to make the survey concise. The findings were accurate and well presented and we now have a list of things we need to work on that will make a difference.”
Examples
- Conducting an exit survey with customers leaving a garden centre, to establish areas for improvement
- An online survey with a legal firm’s clients to identify how they felt about the legal process on the sale of their home
- A staff survey within an electronics business to identify what reward processes could be implemented to motivate the team
- Phone surveys within the banking sector to identify customer sentiment
- Online survey within a visitor attraction business to identify process and behavioural improvements
What Do I Do Now?
For a free consultation, please call 07734 087 572 or alternatively, click the button to view full contact details.